WordPress Maintenance With a Team You Can Turn To
Keep updates, backups, and website changes off your to-do list. StouteCARE combines managed hosting, reviewed WordPress maintenance, and monthly support time from $179/month. Portland-based, serving businesses across the US and Canada.
A New Team for the WordPress Site You Already Have
Tired of looking after the website yourself? Has your provider retired or sold the business? Start with the site you have and the help you need. We can review a WordPress website another company built.
Changing providers does not automatically mean starting over. Your site's condition, access, software licenses, and hosting setup help determine whether ongoing care fits or initial project work is needed. We explain our recommendation and any separately scoped work before you decide.
Preparing to change providers? Our WordPress website handover checklist covers accounts, licenses, backups, and the questions to settle before the move.
Tell Us About Your Existing SiteA Short Message Is Enough to Start
You don't need a technical brief. Include:
- Your website address and what it does for your business.
- What is working, what needs attention, and why you are looking for help.
- Any handover deadline or notice from your current provider.
- Who looks after hosting, your domain, and business email, if you know.
If you are unsure about the setup, say so. Leave passwords out of the inquiry. Our team will reply in writing with the next questions, so you can get started without scheduling an introductory call.
Complete Monthly WordPress Care
One team for routine maintenance and everyday WordPress help, with clear support allowances and separately scoped projects when you need more.
Human-Reviewed Plugin & Theme Updates
We manage WordPress, plugin, and theme updates and check your website afterward. Care Professional also includes completing and testing updates on staging before they go live.
Security Monitoring & Patching
We monitor for vulnerabilities and malware and apply reviewed security patches to help reduce avoidable risks. No maintenance plan can eliminate every security risk.
Automated Website Backups
Automated backups of your website files and database provide recovery points if something goes wrong. When a restore is needed, our team assesses the available backups and the work required.
Performance Checks
We check for website slowdowns and flag improvements. If a larger optimization project is needed, we discuss the scope and cost with you separately.
Uptime & Availability Monitoring
Multiple uptime monitoring services check the websites we host around the clock and alert our team to interruptions so we can investigate.
Dedicated Support Time
Every Care plan includes a monthly support allowance — 1, 2, or 3 hours depending on your plan — for content updates, troubleshooting, and small changes. Our standard rate is $200/hr — plan clients pay $165, $140, or $115/hr for overage depending on their plan. Prepaid 5-hour ($500) and 10-hour ($900) blocks are available any time.
Getting Started Is Simple
Site Audit & Baseline
We audit your WordPress installation, review installed plugins and themes, document your current setup, and identify any immediate security or performance issues to address.
Site Audit & Baseline
We audit your WordPress installation, review installed plugins and themes, document your current setup, and identify any immediate security or performance issues to address.
Confirm Your Plan & Connect Your Site
We confirm your care plan and connect your WordPress site to our maintenance tools. Any additional setup or repair work is agreed in writing, so you know what is included and what needs a separate scope.
Monthly Maintenance Cycle
Each month we review and apply WordPress, plugin, and theme updates and check the site afterward. Care Professional includes completing and testing those updates on staging before they go live.
Monthly Maintenance Cycle
Each month we review and apply WordPress, plugin, and theme updates and check the site afterward. Care Professional includes completing and testing those updates on staging before they go live.
Proactive Ongoing Care
Beyond the monthly cycle, we proactively respond to security advisories, monitor uptime around the clock, and flag any performance degradation we detect.
Choose the Help Your Website Needs
Every Care plan includes Foundation hosting, a staging environment, human-reviewed WordPress updates, uptime monitoring, and a monthly support allowance. Care Professional adds updates completed and tested on staging before they go live.
Care Starter
1 hr/mo support included$179/mo
or $1,790/yr — save 2 months
- 1 hr/mo WordPress support ($165/hr overage)
- Staging environment included
- Human-reviewed WordPress updates and site checks
- 24/7 uptime monitoring
$165/hr overage
Save $35/hr vs. $200/hr standard
Care Standard
2 hrs/mo support included$299/mo
or $2,990/yr — save 2 months
- Everything in Care Starter
- Staging environment included
- 2 hrs/mo support — up from 1 hr
- $140/hr overage (save $60 vs. $200 standard)
$140/hr overage
Save $60/hr vs. $200/hr standard
Care Professional
3 hrs/mo support included$599/mo
or $5,990/yr — save 2 months
- Everything in Care Standard
- Updates tested on staging before going live
- Staging environment included
- 3 hrs/mo support — the most in the Care tier
- $115/hr overage (save $85 vs. $200 standard)
- Dedicated account manager + quarterly website report
$115/hr overage
Save $85/hr vs. $200/hr standard
Every Care plan includes Professional hosting and migration from your previous provider to our server. Included support hours cover content changes, troubleshooting, and small WordPress tasks. They are allocated monthly and do not roll over, including on annual and multi-year plans. Larger projects are scoped separately.
Included with Care Professional
A Quarterly Report With Clear Next Steps
Understand what your website needs without adding a recurring meeting to your calendar. Your written report brings the findings, recommendations, and estimated work together in the client portal.
- Executive summary: what is working, what needs attention, and which improvements to prioritize.
- Evidence-backed recommendations: advice tied to website checks and available data, with the relevant findings explained in plain language.
- An actionable issue list: findings may include mobile display problems, technical SEO issues, stuck updates, or inactive premium plugin licenses.
- Work estimates and assessment needs: estimated effort based on available evidence, with assumptions and dependencies explained. Items that need more investigation are marked for assessment.
Review the report and approve next steps in writing; no quarterly call is required. Time estimates describe the expected work, not a guaranteed completion date. We confirm what fits within your plan and agree on any separately scoped work or additional charges before starting.
Put Your Support Time to Work
Care is also a way to keep everyday website tasks moving. These are examples of requests our team can review against your plan's available support time.
Keep Content Current
Add an event, update a page, or replace outdated information. Send the page link and the text or images you want to use.
Choose a Suitable Plugin
Tell us what you want the site to do. We can research options and explain the differences so you can choose an approach. Building the feature may need a separate scope.
Get Help With Small Fixes
Report a minor layout issue or plugin conflict. Include the affected page and what you expected to happen so the team can assess the work.
Clear Scope Before Work Starts
Send requests through the client portal. We review the work and available support time, explain our recommendation, and ask for approval if additional time or a separate project is needed. The request, decisions, and progress updates stay together in writing, without a routine support meeting.
Prepare a Written Support RequestFrequently Asked Questions
What Our Clients Say
“The team over at Stoute web solutions set my business up with a fantastic new website, could not be happier”
Vince Fogliani
Mach1 Motorsports
“Paul is the absolute best! Always there with solutions in high pressure situations. A steady hand; always there when needed; I would recommend Paul to anyone!”
Larry Flaharty
Electronic Health Plans
“Paul and the team are very professional, courteous, and efficient. They always respond immediately even to my minute concerns. Also, their SEO consultation is superb. These are good people!”
Shinichi Moriyama, L.Ac.
Owner, Shin Acupuncture
Related Services
Have a WordPress Site That Needs Looking After?
Tell us about your site and what you need help with. We will review the fit, explain the next steps, and help you choose an appropriate care plan.