Client Service Plans

Complete website support for peace of mind, ongoing results and growth.

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you.

It is fundamental to the success of your business and you want peace of mind that it will be available for your audience 24/7 without interruption, and that it will continue to support ongoing business growth.

All Software Is Vulnerable

Software needs updating to stay secure and take advantage of technology advances. The unfortunate truth is that all software is vulnerable, including the software that powers your website. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day.

Take Advantage Of New Strategies

Your competitors are innovating (or maybe leading the way) with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.

Do It Yourself?

Keeping your website up to date, backed up, secure and consistently brining in new leads can be a time consuming and tedious process. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology and strategies continue to evolve and it's a full time job to keep abreast of all the trends and developments.

<strong>Paul Stoute</strong><br>Stoute Web Solutions
Paul Stoute
Stoute Web Solutions

What Our Client Plans Include

Maintenance & Reports

Dedicated support for your WordPress website which includes software updates, security and performance scans, and website upkeep detailed in a monthly report.

Website Backups / Update WordPress / Update Plugins / Security Scans / Performance Scans / Clean up Spam and Revisions / Optimize Database

 

Click here to view an example of our monthly maintenance report.

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Consulting & Training

1-On-1 Consulting (included in Web Manage and Web Master): Strategic sessions with Paul Stoute to get hands-on with your website growth strategy. We review website performance, talk about your business goals and lay out the path to help you use your website to achieve them.

Professional Training Videos: Unlimited Access to step by step video tutorials on managing your content, eCommerce site and website SEO.

Monthly Newsletter: Our monthly newsletter includes targetted articles specific to website growth and digital marketing.

PageBuilder: Create Amazing Web Pages

Great looking web pages are essential to help you convert your website traffic into leads and customers.

Most website software (such as WordPress) allows you to change simple text and images within your content, but lack the ability to easily add rich content that captures attention and engages with visitors.

With our PageBuilder, it's easy to create beautiful landing pages and complex layouts, all within a visual drag & drop interface.

It's fast loading, mobile optimised and includes pre-made templates so you can insert content such as sign up forms, call to action buttons, image galleries and even entire web page layouts within minutes.

Our PageBuilder makes it faster for you to build your own pages and faster for our team to build them for you, saving you both time and money.

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Support Time

With your dedicated support time you can make requests regarding a majority of your needs:

  • Bug Fixes
  • Performance improvements
  • Content updates
  • Design updates
  • Newsletter Curation (est. 60 min)

Pricing

no long term contract. cancel anytime

Web Maintain

$99 per month

  • Best for standard business websites updated monthly
  • Basic Support
  • Software Updates
  • Uptime & Security Monitoring
  • Performance Optimization
  • Detailed Monthly Report
  • Monthly Site Backups
  • 30 Min Support Time
    (does not rollover)
    *Overage billed at standard SWS rate
  • Access to Video Training
  • Access to PageBuilder
  • Lite Website Hosting
  • SWS Client Dashboard
  • Email Support Ticket Desk



Web Manage

$199 per month

  • Required for eCommerce & high traffic sites updated weekly
  • Priority Support
  • Software (+ eCommerce) Updates
  • Uptime & Security Monitoring
  • Performance Optimization
  • Detailed Monthly Report
  • Daily Site Backups
  • 60 Min Support Time
    (does not roll over)
    *Overage billed at reduced SWS rate
  • Access to Video Training
  • Access to PageBuilder
  • Turbo Website Hosting
  • SWS Client Dashboard
  • Email Support Ticket Desk
  • Monthly Site Review
  • Monthly Web Strategy Call

Web Master

$499 per month

  • Best for actively growing websites updated weekly
  • Priority Support
  • Software (+ eCommerce) Updates
  • Uptime & Security Monitoring
  • Performance Optimization
  • Detailed Monthly Report
  • Daily Site Backups
  • 120 Min Support Time
    (does not rollover)
    *Overage billed at reduced SWS rate
  • Access to Video Training
  • Access to PageBuilder
  • Turbo Website Hosting
  • SWS Client Dashboard
  • Email Support Ticket Desk
  • Monthly Site Review
  • Monthly Web Strategy Call
  • Unlimited Content Updates

Add on Services

Add-ons that can be bundled with any of our service plans

Add on: Social Media Management Package (+$500)

For those that need assistance populating their blog and social media, we offer a monthly add-on package exclusively for our clients.

From the content you send us, we will curate 8 social media posts (one month of content) for Facebook and Twitter. We will pair these updates with the necessary stock images. You will also receive a social media dashboard + monthly report to monitor engagement and strategy.

 

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Add on: Premium WordPress Hosting (+$29)

Google says: "The web should be fast" and we couldn't agree more.

Slow loading websites are often the cause of high bounce rates and frustrated users, which means fewer leads and less revenue for your business.

We use the best WordPress hosting available that includes a built-in Content Delivery Network (CDN) and is optimised performance so your website loads faster for your visitors - anywhere in the world.

This Add on is included in Web Manage and Web Master client plans.

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Stand-alone Services

Services that can be ordered outside of our ongoing maintenance plans

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Website Tune-Up

Our Website Tune-Up is just like a service for your car. Each year we take our car into the mechanic and get the oil changed, the tires checked, the light bulbs tested etc. Just like a car, if you don’t maintain your website on a regular basis, it can get a bit loose and things might stop working as they did when you first got it.

Our Website Tune-Up includes:

  • Complete security scan to keep your visitors safe (+ malware removal)
  • Full website backup to save a copy of your valuable website data
  • Speed optimisation to improve website load time for your visitors
  • Website software upgrades for better security and latest WordPress features
  • Broken link scan and fixing for better SEO
  • Detailed website review and recommendations report

2 hours of support, design & development time is included to help fix any issues and implement key recommendations.

Price: $499 one time

 

Frequently Asked Questions

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